Special Notice

Due to the ongoing COVID-19 Pandemic, the Heritage Bank Center Front Office and Box Office will be closed until further notice. If you have questions about canceled/rescheduled events, refunds, or general inquiries, please email us at info@heritagebankcenter.com

Please note that the Heritage Bank Center will be operating under heightened disinfecting procedures. These procedures include 6 feet spacing between customers, employee PPE in public spaces, and wellness checks as employees enter the building. Steps will also be taken after every box office transaction including disinfection of interior and exterior window workspace, computer, keyboards, and pens plus the box office attendant will change gloves with each new patron. The safety and health of our employees and customers are our top priority.

 

At the direction of Governor Mike DeWine’s Shelter In Place Order across the state of Ohio; Heritage Bank Center will be taking the following actions for events at the venue: 

 

 

  • Winter Jam 2020 Tour Spectacular originally scheduled for March 14, 2020 was canceled
  • Disney on Ice "Roadtrip Adventures" originally scheduled for March 19-22, 2020 was canceled and refunds are currently available
  • Monster Jam Triple Threat Series originally scheduled for March 28 & 29 has been rescheduled to November 21 & 22, 2020 and refunds are currently available
  • Cher "Here We Go Again" Tour originally scheduled for April 7 has been rescheduled to September 14, 2020 and refunds will be available for 30 days beginning May 1st
  • Paw Patrol "Great Pirate Adventure" originally scheduled for April 18 & 19 has been rescheduled to December 5 & 6, 2020 and refunds are currently available
  • Millennium Tour originally scheduled for April 25 and rescheduled for August 29 has been postponed and a new date will be announced soon
  • Five Finger Death Punch originally scheduled for May 8, 2020 has been rescheduled to November 9, 2020 and refunds will be available for 30 days beginning May 1st
  • Foo Fighters Van Tour 2020 originally scheduled for May 14, 2020 has been rescheduled to October 13, 2020 and refunds will be available for 30 days beginning May 1st
  • An Evening With Michael Buble originally scheduled for May 16, 2020 has been postponed and a new date will be announced soon
  • Elevation Nights Tour featuring Pastor Steven Furtick originally scheduled for June 1, 2020 has been canceled and refunds are currently available
  • Roger Waters This Is Not A Drill Tour originally scheduled for August 1, 2020 has been postponed and a new date will be announced soon. Refunds are currently available.
  • Jurassic World Live originally scheduled for October 22-25, 2020 has been canceled. Refunds are currently available.
  • The Cincinnati Cyclones and the ECHL have canceled the remainder of the 2019-2020 season

 

 

Click here to find Information Regarding Cancellation and Rescheduling of Live Events.

We take the health and safety of our patrons, staff and community seriously and urge everyone to continue to follow the guidelines set forth by public health officials.

 

We will continue to monitor the situation closely and provide updates as we receive them. We appreciate your understanding and if you have any questions, feel free to email us at info@heritagebankcenter.com

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